We love the work you do.

And we’re building the place where you can do even more.

We hope this letter finds you in good health and high spirits. We want to take a moment to express our deepest gratitude for being part of this incredible community. Each and every one of you brings a unique set of skills, talents, and perspectives that enrich our collective experience.

November 23, 2020 – I have known a fundamental truth from my very first day as CEO: that your talent is what makes Upwork special, and I’m proud to have witnessed many incredible professionals launch and grow thriving, independent careers on Upwork. Now, as more and more companies embrace remote work, our team remains focused on a single goal: building the singular destination where you take control of your career, form deep and profitable relationships with clients, and grow an independent business where you do the work you love.

I have personally seen the passion and commitment that every independent professional puts into their work here, and we take the responsibility of supporting your talent—and your business—seriously. That’s why we’ve created tools and journeys that enable you to develop your skills, address your goals, and give you the control and freedom you need for success.

This year, we’ve been developing a steady stream of enhancements to make Upwork work better for you, including additional ways to earn with Project Catalog, faster payouts, Direct Contracts, enhanced Job Success Scores, and our integration with Zoom. But we’re not stopping there when it comes to supporting your success.

As independent professionals, you have chosen a path less traveled, one that requires courage, determination, and resilience. You have embraced the freedom and flexibility that comes with shaping your own destiny, and in doing so, you have become the driving force behind the changing landscape of work.

We want to give you more ways to expand your relationships and accelerate your career, and that’s why starting in December, we’re changing our program to provide you with free Connects each month and bonus Connects for interviews you win. Every relationship unlocks more opportunities, and you’ll now have more Connects to reach out to clients, win the jobs you want, and make next year your best year on Upwork yet. And stay tuned—we are working on even more improvements for 2021.

We are constantly inspired by your dedication and the passion you bring to your craft. Whether you are a freelancer, consultant, solopreneur, or gig worker, you embody the spirit of entrepreneurship and the pursuit of excellence. Your commitment to delivering high-quality work and exceeding client expectations is truly commendable.

Moreover, your willingness to support and uplift one another is what makes this community truly special. We have witnessed countless acts of collaboration, mentorship, and encouragement among members. It is heartwarming to see how you rally around each other, offering advice, sharing resources, and creating opportunities for growth. Together, we are stronger and more capable of achieving our goals.

These enhancements are just a few of the many ways we’re building the best home for you to do the work you love. 

Thank you once again for being an integral part of our community. Your talent, passion, and unwavering dedication continue to inspire us all. Let us move forward together, supporting one another, and creating a future where independent professionals thrive.

With heartfelt gratitude,